Q: What types of bells do you sell?

A: We sell a wide range of bells, including rustic bells, iron sleigh bells, iron cowbells, brass bells, temple bells, glass bells, galvanized bells, wooden bells, hand painted bells and more.

Q: Are your bells suitable for outdoor use?

A: Many of our bells are suitable for outdoor use, depending on the specific type and material. Contact us for more information on the outdoor suitability of our bells.

Q: Can you provide recommendations for which bell would be best for a specific use or occasion?

A: Yes, our customer support team can provide recommendations for which bell would be best suited for your specific use or occasion. Contact us with your requirements and we'll be happy to assist you.

Q: How can I be sure that I'm ordering the right size or style of bell?

A: We provide detailed product descriptions and images to help you choose the right size and style of bell for your needs. The product description also covers details of the size of the bells, its color and appearance etc. If you have any questions or concerns about a particular product, please don't hesitate to contact us for assistance at info@indibellstudio.com.

Q: Can I place an order over the phone or by mail?

A: Yes, you can place an order over the phone or by mail. Contact us for more information on how to place an order by phone or mail.

Q: Do you offer international shipping?

A: Yes, we offer international shipping to many countries around the world. Shipping times and fees may vary depending on your location. Contact us for more information on international shipping options.

Q: How long does shipping take?

A: We dispatch our orders through renowned shipping carriers / couriers within 2 to 3 days of purchase, although the shipping may vary from country to country.

USA – 8 – 10 Days

Canada – 10 – 14 Days

UK – 6 -10 Days

EU Nations – 6 – 12 days

Other nations – 10 – 14 Days

Q: Do you offer any gift sets or bundles of bells?

A: Yes, we offer gift sets and bundles of bells for various occasions, including holidays and special events. Contact us for more information on our gift sets and bundles.

Q: Do you offer gift wrapping or gift messages for orders?

A: Yes, we offer gift wrapping and gift messages for orders. Simply select the gift wrapping option at checkout and include your message in the Instructions field.

Q: Do you offer wholesale or bulk pricing for large orders?

A: Yes, we offer wholesale and bulk pricing for large orders. Contact us for more information on our pricing and minimum order requirements.

Q: Do you offer customization or personalization options for your bells?

A: Yes, we offer customization and personalization options for many of our bells. Contact us for more information on customization options.

Q: How much manufacturing time does a customised order take?

A: Its purely a function of the kind of item that you wish to order and its quantity. In general situation if any customized bells have to be produced then we should consider at least 2 weeks minimum to have it done. The timelines shall be extended depending on the specific kind of bells you would like to get made.

Q: What payment methods do you accept?

A: We have signed up with PayPal and Stripe for payment gateway services. Through these payment gateways we accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal and other third-party payment providers.

Q: Can I track my order?

A: Yes, we provide tracking information for all orders so you can keep track of your package's progress and estimated delivery date. You will receive an email with tracking information once your order has shipped.

Q: What is your return policy?

A: We offer a 14-day return policy for all items purchased through our website. For more details please check out our Return and Refund Policy.

Q: What if my order arrives damaged or defective?

A: If your order arrives damaged or defective, please contact us as soon as possible so we can make it right. We will either send a replacement item or issue a refund, depending on the situation. For more details please check out our Return and Refund Policy.

Q: Can I cancel or change my order after it has been placed?

A: We process orders quickly, so if you need to cancel or make changes to your order, please contact us as soon as possible. We'll do our best to accommodate your request, but it may not always be possible if your order has already shipped.

Q: How do I take care of my bells?

A: The care and maintenance of your bells will depend on the specific type and material. Generally, it's best to keep bells dry and free from dust and debris. You can clean them with a soft cloth or brush, and polish them with a brass or silver cleaner as needed.

Q: Can I leave a review for a product I purchased on your website?

A: Yes, we encourage customers to leave reviews for the products they purchase on our website. Your feedback can help other customers make informed purchasing decisions and can help us improve our products and services.

Q: I’m not able to apply my coupon code, what should I do?

A: If you have a situation due to any glitch in the websites operations, you can write to us before or even after making the purchase. If you are eligible to apply the coupon, we shall refund the amount so involved.

Q: What if I have a question or issue that's not covered in these FAQs?

A: If you have any other questions or concerns, please don't hesitate to contact us at info@indibellstudio.com. Our customer service team is always here to help and we'll do our best to resolve any issues as quickly as possible.